With over 20 years experience in the field of user centered design, and a background in web design and development, Carrie has worked in startups through to complex corporate B2B environments. Carrie possesses a wide range of user-centered design skills, having worked from inception through to project delivery and beyond. Her stakeholder skills and team management experience are being constantly challenged and strengthened, and her passion lies in creating compelling stories through words and visuals to engage users, customers, stakeholders, and teams.
We often spotlight wireframes, research, or tools like Figma, but none of that moves the needle if we can’t collaborate well. Great UX doesn’t happen in isolation. It takes conversations with engineers, alignment with product, sales, and other stakeholders, and the ability to listen, adapt, and co-create. That’s where design becomes a team sport, and when your ability to capture the outcomes multiplies the UX impact.
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“Intuitive design” is one of those overused phrases that we as designers hear all too often from stakeholders and their requirements. In this article, Carrie Webster explores what intuitive design actually means, why it doesn’t make sense, how we can better approach design solutions, and what the future of interfaces might look like. It is aimed at user experience designers and anyone interested exploring these concepts in greater detail.
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Information architecture is the process of categorizing and organizing information to create structure and meaning. To give this context, in this article Carrie Webster explores not only the basics of information architecture, but also the broader view of the information age, how we use information and how it impacts our world and our lives. Understanding the bigger picture enables us to get a much clearer perception of the value that good information architecture delivers to help our information-overloaded lives.
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