AI tools are eliminating the need to “bug” colleagues for help, but the informal interactions they replace are the very scaffolding that builds team trust, belonging, and innovation. Casey Hudetz and Eric Olive explore the research and potential impacts behind that risk and offer practical strategies for maintaining human connection while leveraging AI’s strengths.
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Let’s dive into the building blocks of UX strategy and see how it speaks the language of product and business strategy to create user value while achieving company goals. Part of the Measure UX & Design Impact (use the code 🎟 IMPACT to save 20% off today).
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It starts with good intentions — a quick fix here, a shiny feature there — and suddenly, your product portfolio’s bursting at the seams. In this guide, Talke Hoppmann-Walton walks you through a “Product Kondo” exercise to declutter, realign, and spark some serious product joy for both your business and your customers.
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When passion for accessibility meets business indifference, what bridges the gap? Gloria Diaz Alonso shares how she turned frustration into strategy — by learning to speak the language of business.
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Alvaro Saburido delves into the current state and challenges of Open-Source authoring, sharing lessons learned from both community- and company-driven initiatives.
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Anticipatory design, powered by Artificial Intelligence (AI), Machine learning (ML), and Big Data (BD), promises to transform user experiences by predicting and fulfilling needs before users even express them. While this proactive approach seems revolutionary, many businesses struggle to meet the high expectations it sets. Joana Cerejo delves into the challenges of anticipatory design, highlights key failures, and offers a framework to help designers and businesses succeed in this complex landscape.
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Discover effective pricing strategies for digital projects. Learn how to balance fixed pricing, time and materials, and value-based approaches while managing client expectations and scope creep.
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Today, UX design contributes to the problem of excessive consumption through persuasive e-commerce practices and designing for companies with linear and exploitative business models. Anna Rátkai explores practical steps we can take to reduce material consumption and the massive environmental impact that comes along with it by designing mindful shopping experiences.
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Many organizations prioritize internal structures and services over customer-centricity, hindering effective decision-making. Through a case study, Talke Hoppmann-Walton advocates for a shift towards an outside-in perspective and proposes the use of a user segmentation matrix to foster alignment across departments and prioritize customer needs.
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