Offboarding is something users come into contact with every time they complete an online transaction. It is usually described as the interaction between a company and their customer at the end of the customer journey. Whether a user is permanently ending their relationship with a company, or they are just finishing a single transaction, offboarding should be acknowledged as the last impression a user has of your business. In this article, Christine Logan will show you everything about the benefits offboarding can bring to your company and how to apply it in such a way that it is a good experience for all users.
Read more…
Though we have a good understanding of the types of button design rules that universally work, there will be times when you’re surprised by a rogue element that performs well. Like ghost buttons. They aren’t much of a mystery, despite their eerie-sounding name. They’re call-to-action (CTA) buttons for your website, like any other. The key difference is in how they look. Logic would dictate that ghost buttons are not good for web design. Yet, research shows us that visitors don’t necessarily see them that way.
Read more…
Sometimes it’s good to think outside the box. The Mozilla Developer Roadshow gave Markus Seyfferth the opportunity to get up close with developers in Singapore, Vietnam, Malaysia and Hong Kong. How do they work? How do they learn? And what are their local communities like? Let’s find out!
Read more…
You know how sometimes during one of those late conference evenings somebody brings up a seemingly ridiculous topic and then the entire conversation seems to circle around it? That’s exactly what happened at SmashingConf Freiburg when suddenly the entire conversation was about how famous books and movies could be represented in an emoji, and it turned out to be a pretty decent cliffhanger for this particular Emoji Riddle. These riddles can be quite addictive and annoying, can’t they? With seven mischievous riddles published over the last few years, we’ve learned a few lessons along the way. At this point, you might be used to endless, mischievous, tricky, mean, time-consuming and intricate Mystery Riddles, and the latest one wasn’t any different.
Read more…
To celebrate the relaunch of this little website, we’ve prepared something special yet again — a Smashing Emoji Mystery Riddle. Below you’ll find the first of a few animated GIFs that contain a hidden key. The key is always exactly one emoji. Your job is to find these emoji as fast as possible. Once you’ve reached the last level, just tweet out all the discovered emoji in one single tweet at @smashingmag.
Read more…
Designers and developers have to take a lot of things into account when designing a website, from visual appearance to functional design. In this article, Nick Babich will focus on the main principles, heuristics and approaches that will help you to create a great user experience for your website. Treat your website as a continually evolving project, and use analytics and user feedback to constantly improve the experience. And remember that design isn’t just for designers — it’s for users.
Read more…
Middle Eastern countries require design that is suitable to their language standards, making a serious adaptation process very important. Given that most languages spoken in the Middle East are written and read from right to left, developers often face a range of problems when creating products in those languages. In this article, Robert Dodis & Yvette Mosiichuk will show you some tips which if you follow closely, you should be able to navigate the challenging waters of RTL development and deliver a functional, user-friendly result.
Read more…
Windows, macOS and Linux made up font-wise, and since then, all modern fonts have been compatible across those OS’. There’s no question, the future of web typography looks promising. At the 2016 ATypI conference, the world’s biggest type design conference, Microsoft, Google, Apple and Adobe announced that they have been working on a new iteration of the OpenType standard, called variable fonts. Because it gives a lot more control to the user to modify the typeface depending on the context and device, this new version opens new opportunities for web typography and will close the gap in quality between web and print. In this article, François Poizat will show you the ins and outs of these new tools and how to take control of our typography.
Read more…
While many of us are quite familiar with publications and events surrounding us, we often lack the global perspective on what’s happening in the web industry across the world. What about front-end events in Kuala Lumpur? What about the acceptance of UX-driven processes in Hong Kong? That’s exactly what we want to find out! Today, Vitaly Friedman is happy to announce that we have teamed up with our friends at Mozilla for the Developer Roadshow Asia, so we can connect and learn from designers and developers in southeastern Asia. Together, we’re planning on organizing a series of informal, free meetup-style events for people who build for the web. Do join us, won’t you?
Read more…
When designed properly, Feature comparison can aid in decision-making way beyond placing product specifications side by side. They can also add meaning to an otherwise too technical product specification sheet, explaining why a certain feature is relevant to the customer or how a certain product is better than the others. In this article Vitaly Friedman will look into all of the fine details that make a perfect, accessible and helpful feature comparison table.
Read more…
