Documentation easily gets misplaced, and we find ourselves hunting around for it. Even once we have our hands on it, locating the test details can be a challenge. Some gateways seem to love providing multiple PDF files, all mysteriously titled, with the test card details buried deep within one of them. Andy Carter has found himself working with a lot of different payment gateways over the years, from the more familiar ones like PayPal and Stripe to some lesser known ones. Here are the test card numbers for some of the major payment gateways and a few lesser known ones.
Read more…
Considering that most carousel implementations lack many usability details, one can understand why strong wording is often used in discussions about carousels. But there are alternatives to a home page carousel that both perform well and are vastly easier to implement. In this article, Christian Holst will go over the 10 implementation details he’s found that are required to make home page carousels perform acceptably with end users. He’ll outline how and why mobile and desktop implementations should differ and, lastly, suggest a simpler, problem-free alternative to home page carousels.
Read more…
Passwords are written off as inconvenient and unavoidable, but due to a combination of sensors, encryption and seasoned technology users, authentication is taking on new (and exciting) forms. In this article, Drew Thomas will show you that it’s OK to rethink common password habits, and it’s acceptable to use common sense and due diligence to create usable, secure and error-free authentication – passwords or otherwise. Most other interaction patterns have been updated over time, but no one wants to mess with password authentication. It’s time to change that!
Read more…
Can you improve your user experience with real-time features such as in-app notifications, geo-location tracking, collaboration and data visualisation? Real-time technology is fast becoming an integral part of our everyday lives; it’s in many of our favourite apps and it’ll soon be a big part of the smart homes of the future. Remember: expect today’s attractive feature to be tomorrow’s must-be. Should you be using real-time features in your product? In this article, Lauren Plews will look at the reasons why you should consider real-time.
Read more…
Pagination is still the most popular way to load new items on a website. However, the usability test sessions found “Load more” buttons combined with lazy-loading to be a superior implementation, resulting in a more seamless user experience. In this article, Christian Holst will present Baymard Institute’s usability research findings for both “Load more” buttons, infinite scrolling and pagination, including for both mobile and desktop. He’ll see how search results need to be implemented differently from category navigation, along with several pitfalls with implementation and examples from leading e-commerce websites.
Read more…
This is an experiment in a slightly different format for Smashing Magazine — using a storytelling approach to convey the same lessons learned that a traditional article would have provided. In this article, Lyndon Cerejo will take you through the story of Noah, the “UX guy” for the corporate office of a regional fast food restaurant, that was in the process of creating a mobile app to allow patrons to customize their meals, place orders and earn rewards.
Read more…
In this article, Becky White will try to point out how you could avoid common pitfalls through UX considerations such as the variety of ways you can usability test with children, when and how to use non–digital prototyping, why you shouldn’t forget about adults, or when to incorporate audio/visual feedback. It’s not just taking grown–up content and dumbing it down. In fact, there are many reasons why designing for kids is actually more difficult than designing for adults.
Read more…
Ideas begin with a small team of creative people at the heart of the company who communicate easily with each other. In this article, Dave Schools will talk about the six design principles inspired by the world’s greatest product designers and how they apply to 15 products using the steps of the product design test, such as immediate intuition, form and color agreement, approachable innovation, and replicable methodology. As you get accustomed to applying these design principles, you’ll be surprised by how your mind picks up on small things to appreciate, or to change, in the products you encounter every day.
Read more…
Building persuasive user experiences is like a relationship and you need to treat it like one. So, what do you want? A one-night stand or a lasting partnership? There are three common challenges when engaging users with a product: Sign-up challenge: seducing your users, first-time use challenge: falling in love with your product, and ongoing engagement challenge: staying in love. Your approach to engaging users should be appropriately adjusted to the relationship you have with them. We will examine the three stages of a user relationship and what tools are appropriate to use for each challenge. This article is a summary of Anders’ talk on designing with persuasive patterns at the Push Conference 2015.
Read more…
A lab environment can never replicate the natural environment of the participant, and the mere presence of a research facilitator or moderator creates a dimension of artificiality that can thwart the research goals. How you moderate will have a significant impact on the quality of your research findings. The goal, of course, is to get realistic findings. An effective moderator understands how the nature and timing of questions can influence — and sometimes even drive — the outcome. A skillful moderator is adept at managing these potentially conflicting goals in order to ensure the integrity of the research and equally adept at ensuring that their findings appropriately inform their business partners’ decisions.
Read more…
